Service Delivery jobs in Zurich
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IT Support Engineer / Service Delivery, inklusive Teamleitung
Experis Switzerland
Zurich, Zurich, Switzerland
Full-time
Salary not specified
3 weeks ago
2nd-Level Support3rd-Level SupportService DeliveryTeam LeadershipMicrosoft 365Systems EngineeringCloud ServicesWorkplace EnvironmentsNetwork AdministrationIT SecurityBusiness ApplicationsIncident ManagementProcess OptimizationStakeholder ManagementProblem SolvingIT Infrastructure
2nd-Level Support3rd-Level SupportService DeliveryTeam LeadershipMicrosoft 365Systems EngineeringCloud ServicesWorkplace EnvironmentsNetwork AdministrationIT SecurityBusiness ApplicationsIncident ManagementProcess OptimizationStakeholder ManagementProblem SolvingIT Infrastructure
IT Service Delivery Manager (m/w/d)
Rocken®
Zurich, Zurich, Switzerland
Full-time
Salary not specified
1 day ago
IT Service ManagementITIL 4SLA ManagementKPI DevelopmentProvider ManagementOutsourcing ManagementIncident CoordinationRoot Cause AnalysisChange ManagementRelease ManagementConfiguration ManagementCloud ServicesIT InfrastructureService Catalog DevelopmentDigital TransformationProcess Optimization
IT Service ManagementITIL 4SLA ManagementKPI DevelopmentProvider ManagementOutsourcing ManagementIncident CoordinationRoot Cause AnalysisChange ManagementRelease ManagementConfiguration ManagementCloud ServicesIT InfrastructureService Catalog DevelopmentDigital TransformationProcess Optimization
Associate Director, Global HR Service Delivery (Bangkok Based -Relocation provided)
Agoda
Zurich, Zurich, Switzerland
Full-time
Salary not specified
4 weeks ago
Human ResourcesService DeliveryEmployee RelationsStakeholder ManagementProcess ImprovementData AnalysisTeam LeadershipService DesignComplianceCommunicationOperational ExcellenceKnowledge ManagementDigital SupportCapacity ManagementRisk ManagementEmployee Experience
Human ResourcesService DeliveryEmployee RelationsStakeholder ManagementProcess ImprovementData AnalysisTeam LeadershipService DesignComplianceCommunicationOperational ExcellenceKnowledge ManagementDigital SupportCapacity ManagementRisk ManagementEmployee Experience
Service Desk Team Lead
Nicoll Curtin
Zurich, Zurich, Switzerland
Full-time
Salary not specified
4 weeks ago
Team LeadershipPeople ManagementService Desk OperationsFirst-level SupportIncident ManagementEscalation HandlingStaffing PlanningService DeliverySecurity Services SupportIT SupportCoachingEnglish FluencyGerman Fluency
Team LeadershipPeople ManagementService Desk OperationsFirst-level SupportIncident ManagementEscalation HandlingStaffing PlanningService DeliverySecurity Services SupportIT SupportCoachingEnglish FluencyGerman Fluency
Customer Delivery Manager
Worldline Switzerland
Zurich, Zurich, Switzerland
Full-time
Salary not specified
2 days ago
Customer Relationship ManagementSLA ManagementProject CoordinationEscalation ManagementContract DeliveryReportingStakeholder CommunicationNegotiationIT Technical BackgroundGerman FluencyEnglish Fluency
Customer Relationship ManagementSLA ManagementProject CoordinationEscalation ManagementContract DeliveryReportingStakeholder CommunicationNegotiationIT Technical BackgroundGerman FluencyEnglish Fluency
Multinational Insurance Coordinator (m/w/d)
WTW
Zurich, Zurich, Switzerland
Full-time
Salary not specified
1 day ago
Insurance managementMultinational insurance programsStakeholder managementService deliveryReportingProcess optimizationCommunication skillsCustomer orientationMS OfficeBrokingRisk managementProject coordination
Insurance managementMultinational insurance programsStakeholder managementService deliveryReportingProcess optimizationCommunication skillsCustomer orientationMS OfficeBrokingRisk managementProject coordination
Senior Delivery Manager - Insurance Domain
EPAM Systems
Zurich, Zurich, Switzerland
Full-time
Salary not specified
4 weeks ago
Delivery ManagementInsurance Domain ExpertiseAI ImplementationStakeholder ManagementSDLC OptimizationAgile DeliveryProject EstimationRisk MitigationGenerative AILLM IntegrationGovernance And CompliancePre-sales SupportIT Service ManagementDistributed Team LeadershipEnglish FluencyGerman or French Fluency
Delivery ManagementInsurance Domain ExpertiseAI ImplementationStakeholder ManagementSDLC OptimizationAgile DeliveryProject EstimationRisk MitigationGenerative AILLM IntegrationGovernance And CompliancePre-sales SupportIT Service ManagementDistributed Team LeadershipEnglish FluencyGerman or French Fluency
Associate Director, Global HR Shared Services (Bangkok Based -Relocation provided)
Agoda
Zurich, Zurich, Switzerland
Full-time
Salary not specified
4 weeks ago
Human ResourcesService DeliveryEmployee RelationsStakeholder ManagementProcess ImprovementData AnalysisTeam LeadershipHR TechnologyCommunicationOperational ExcellenceGovernanceCustomer ServiceKnowledge ManagementChange ManagementDigital SupportSelf-Service
Human ResourcesService DeliveryEmployee RelationsStakeholder ManagementProcess ImprovementData AnalysisTeam LeadershipHR TechnologyCommunicationOperational ExcellenceGovernanceCustomer ServiceKnowledge ManagementChange ManagementDigital SupportSelf-Service
Associate Director, Global People Services and Help Desk (Bangkok Based -Relocation provided)
Agoda
Zurich, Zurich, Switzerland
Full-time
Salary not specified
4 weeks ago
Service DeliveryPeople OperationsEmployee RelationsHR TechnologyStakeholder ManagementProcess ImprovementData AnalyticsLeadershipCommunicationGovernanceRisk ManagementSelf-ServiceKnowledge ManagementOperational ExcellenceChange ManagementDigital Solutions
Service DeliveryPeople OperationsEmployee RelationsHR TechnologyStakeholder ManagementProcess ImprovementData AnalyticsLeadershipCommunicationGovernanceRisk ManagementSelf-ServiceKnowledge ManagementOperational ExcellenceChange ManagementDigital Solutions
Senior IT Customer Service Manager (w/m/d) 80% - 100 %
Deutsche Telekom
Zollikofen, Bern, Switzerland, Zurich, Zurich, Switzerland
Full-time
Salary not specified
5 months ago
Customer Service ManagementContract FulfillmentCustomer SatisfactionAccount ManagementService DeliveryStrategic Customer DevelopmentUpsellingRisk ManagementCloud ServicesManaged ServicesAzureMicrosoft 365SecurityHybrid-CloudIaaS/PaaS/SaaSCommunication
Customer Service ManagementContract FulfillmentCustomer SatisfactionAccount ManagementService DeliveryStrategic Customer DevelopmentUpsellingRisk ManagementCloud ServicesManaged ServicesAzureMicrosoft 365SecurityHybrid-CloudIaaS/PaaS/SaaSCommunication
Customer Delivery Manager
Worldline
Zurich, Zurich, Switzerland
Full-time
Salary not specified
2 days ago
Customer Relationship ManagementService Level Agreement (SLA) ManagementProject ManagementStakeholder ManagementEscalation ManagementContract DeliveryReportingIT Technical BackgroundNegotiationCross-functional CollaborationGerman FluencyEnglish Fluency
Customer Relationship ManagementService Level Agreement (SLA) ManagementProject ManagementStakeholder ManagementEscalation ManagementContract DeliveryReportingIT Technical BackgroundNegotiationCross-functional CollaborationGerman FluencyEnglish Fluency
Key Account Manager IT Outsourcing
Arobis GmbH, Personal- & Unternehmensberatung
Zurich, Zurich, Switzerland
Full-time
Salary not specified
2 weeks ago
Key Account ManagementIT OutsourcingManaged ServicesCloud ServicesApplication ServicesCross-SellingUp-SellingContract NegotiationAccount StrategyOpportunity PlanningStakeholder ManagementC-Level CommunicationCustomer Relationship ManagementService Delivery CoordinationSales StrategyInnovation Positioning
Key Account ManagementIT OutsourcingManaged ServicesCloud ServicesApplication ServicesCross-SellingUp-SellingContract NegotiationAccount StrategyOpportunity PlanningStakeholder ManagementC-Level CommunicationCustomer Relationship ManagementService Delivery CoordinationSales StrategyInnovation Positioning
Business Development Director (all genders) 1
Wipro
Zurich, Zurich, Switzerland
Full-time
Salary not specified
1 day ago
Account ManagementBusiness DevelopmentStrategic PlanningClient Relationship ManagementP&L ManagementIT Professional ServicesGlobal Service DeliveryApplication ServicesEngineering ServicesDigital TransformationAIStakeholder ManagementCost OptimizationSales StrategyEnglish FluencyGerman Fluency
Account ManagementBusiness DevelopmentStrategic PlanningClient Relationship ManagementP&L ManagementIT Professional ServicesGlobal Service DeliveryApplication ServicesEngineering ServicesDigital TransformationAIStakeholder ManagementCost OptimizationSales StrategyEnglish FluencyGerman Fluency
Service Operation Manager/-in 100%
Finanzdirektion Kanton Zürich
Zurich, Zurich, Switzerland
Full-time
Salary not specified
6 days ago
Service ManagementProject ManagementITILHERMESArchitecture MethodsData ServicesInterface ManagementBudget ManagementManagement ReportingGermanEnglish
Service ManagementProject ManagementITILHERMESArchitecture MethodsData ServicesInterface ManagementBudget ManagementManagement ReportingGermanEnglish

Customer Delivery Manager (w/m/d/x) Software for Insurances
EMIL Group GmbH
Zurich, Zurich, Switzerland
Full-time
Salary not specified
4 months ago
Project ManagementSaaS ImplementationStakeholder ManagementRequirement EngineeringAPI IntegrationBPMNAWS TechnologyAgile MethodologiesEnglish FluencyGerman FluencyFrench LanguageSoftware TestingCustomer DeliveryInsurance Domain KnowledgeConsultingProof of Concept Development
Project ManagementSaaS ImplementationStakeholder ManagementRequirement EngineeringAPI IntegrationBPMNAWS TechnologyAgile MethodologiesEnglish FluencyGerman FluencyFrench LanguageSoftware TestingCustomer DeliveryInsurance Domain KnowledgeConsultingProof of Concept Development
Senior Consultant – Human Capital Consulting – HR Strategy & HR Transformation
Deloitte
Zurich, Zurich, Switzerland
Full-time
Salary not specified
4 months ago
HR TransformationProject ManagementData AnalysisStakeholder ManagementHR StrategyOrganisational DevelopmentBusiness Case DevelopmentHR TechnologyProcess OptimisationService DeliveryTalent ManagementOnboardingShared ServicesAI InnovationsAnalytical Skills
HR TransformationProject ManagementData AnalysisStakeholder ManagementHR StrategyOrganisational DevelopmentBusiness Case DevelopmentHR TechnologyProcess OptimisationService DeliveryTalent ManagementOnboardingShared ServicesAI InnovationsAnalytical Skills
Senior IT Customer Service Manager (w/m/d) 80% - 100 %
T-Systems Schweiz
Zurich, Zurich, Switzerland
Part-time
Salary not specified
4 weeks ago
IT Outsourcing Service ManagementCustomer SuccessAccount ManagementCloud ServicesManaged ServicesAzureMicrosoft 365SecurityHybrid-CloudIaaSPaaSSaaSStrategic Customer DevelopmentUpsellingRisk ManagementBusiness Reviews
IT Outsourcing Service ManagementCustomer SuccessAccount ManagementCloud ServicesManaged ServicesAzureMicrosoft 365SecurityHybrid-CloudIaaSPaaSSaaSStrategic Customer DevelopmentUpsellingRisk ManagementBusiness Reviews

Forward Deployed Engineer
Namespace
Zurich, Zurich, Switzerland
Full-time
Salary not specified
2 months ago
CI/CD PipelinesCloud InfrastructureDeveloper ToolingBuild SystemsTroubleshootingSystem ArchitectureTechnical ConsultingReverse EngineeringSoftware DeliveryInfrastructure ModernizationProblem SolvingTechnical Communication
CI/CD PipelinesCloud InfrastructureDeveloper ToolingBuild SystemsTroubleshootingSystem ArchitectureTechnical ConsultingReverse EngineeringSoftware DeliveryInfrastructure ModernizationProblem SolvingTechnical Communication
Senior IT Customer Service Manager (w/m/d) 80% - 100 %
Deutsche Telekom
Zollikofen, Bern, Switzerland, Zurich, Zurich, Switzerland
Full-time
Salary not specified
5 months ago
IT Outsourcing Service ManagementCustomer Success ManagementAccount ManagementCloud ServicesManaged ServicesFarmingUpsellingRenewal ManagementP&L ManagementRisk ManagementStrategic Customer DevelopmentCommunication SkillsConsulting CompetenceGerman LanguageEnglish Language
IT Outsourcing Service ManagementCustomer Success ManagementAccount ManagementCloud ServicesManaged ServicesFarmingUpsellingRenewal ManagementP&L ManagementRisk ManagementStrategic Customer DevelopmentCommunication SkillsConsulting CompetenceGerman LanguageEnglish Language
Head of Cloud Managed Services (m/w/d) 100%
Deutsche Telekom
Zollikofen, Bern, Switzerland, Zurich, Zurich, Switzerland
Full-time
Salary not specified
2 months ago
Cloud Managed ServicesCloud TransformationIT Service ManagementCloud GovernanceFinOpsAIOpsHyperscaler TechnologiesLeadershipBudget PlanningSLA ManagementIncident ManagementChange ManagementStrategic ThinkingStakeholder ManagementResource PlanningCompliance
Cloud Managed ServicesCloud TransformationIT Service ManagementCloud GovernanceFinOpsAIOpsHyperscaler TechnologiesLeadershipBudget PlanningSLA ManagementIncident ManagementChange ManagementStrategic ThinkingStakeholder ManagementResource PlanningCompliance
IT Support Engineer / Service Delivery, inklusive Teamleitung
• via LinkedinExperis Switzerland
Zurich, Zurich, Switzerland
Full-time
Salary not specified
3 weeks ago
On-site
Key Skills
2nd-Level Support3rd-Level SupportService DeliveryTeam LeadershipMicrosoft 365Systems EngineeringCloud ServicesWorkplace EnvironmentsNetwork AdministrationIT SecurityBusiness ApplicationsIncident ManagementProcess OptimizationStakeholder ManagementProblem SolvingIT Infrastructure